Shadow IT: Use as Opportunity or Ignore at your peril
A few recent stats and reports around IT spending, and wherein an organisation it originated, confirms our suspicions that the IT Convergence Gap isn’t shrinking fast enough. As Enterprise …
The Importance of Customer Relationships
Two recent experiences that I had with companies that I use reminded me like the preferable bucket of ice cold water in the face of the importance of customer relationships. …
6 Types of Digital Transformation Denial
IT spent 30 years building an Iron tower of servers, systems, data centres, cables, wires and blinking lights. Stable. Sturdy. Built to last. With governance and risk mitigation and security. …
Treating Business Relationships as IT Assets
What is a happy customer worth? What is the value of a loyal customer? As any salesperson or broker will tell you a happy, loyal, motivated customer is worth its ...
Something to Celebrate!
We had something to celebrate. After 18 months of hard work and dedication, it all paid off. Success!! I couldn’t have been happier for my client and friend. And so …
Stakeholder Mind Reading
If you think you are good at stakeholder types and communication preferences, move on to the next level. Can you become a mind reader? As a consultant, many times I …